Support That Makes Your Systems Stronger Every Month
Ensure your Zoho ecosystem stays healthy, scalable, and fully utilized with structured training and ongoing support designed for business owners, teams, and growing organizations.
Your systems are only as strong as the people using them.
Hithav’s training and support tiers give you the clarity, confidence, and continuous improvement needed to run your business smoothly today and as you grow.

Tools Are Easy. Adoption Is Hard.
Most Zoho issues are not system problems they are people, process, and training gaps

“
We don’t just train teams. We build capability. We build confidence.
”
Choose the support level that fits your growth stage
Support & Training Tiers
- SilverSolopreneurs & small teams needing light governance
- GoldScaling organizations with growing automation needs
- PlatinumEnterprises with complex multi-department systems
Comparison Table Clean, Executive-Friendly
Feature
Silver
Gold
Platinum
✔
✔
✔
Ticket-Based Support
Ticket-Based Support
✔
✔
✔
Workflow Improvements
Workflow Improvements
Minor
Medium
Major + redesign
Cross-App Integration
Cross-App Integration
—
✔
✔
Role-Based Training
Role-Based Training
—
✔
✔
Admin Training
Admin Training
—
✔
✔
Automation Tuning
Automation Tuning
✔
✔✔
✔✔✔
New User Onboarding
New User Onboarding
—
—
✔
Dashboards
Dashboards
1 Basic
2 custom/quarter
Unlimited (within scope)
Roadmap Planning
Roadmap Planning
—
—
✔
Dedicated Advisor
Dedicated Advisor
—
—
Email + Zoom
Email + Zoom + Priority
Built for Every Role
Training designed to turn every team member into a high-confidence user
Training includes:

Sales teams
CRM usage, follow-ups, automation, reports

Marketing teams
campaigns, journeys, audience management

Finance teams
Books, Inventory, Payroll workflows

HR teams
People, onboarding, shifts, performance

Operations teams
Projects, WorkDrive, Creator apps

Support teams
Desk, SLAs, escalations, KB

Leaders & CXOs
dashboards, forecasting, reporting

Admins
configuration, security, data quality governance

Examples of what ongoing support handles for you
Systems don’t fail. Adoption does Consistency does. Governance does
With structured training & support, organizations achieve:
- Higher user adoption
- Lower errors and rework
- Better data quality
- Faster workflows
- More accurate reporting
- Less dependence on individual employees
- Stronger cross-department alignment
- Higher ROI per Zoho license

Ready to keep your Zoho ecosystem healthy and high-performing?
Choose a support tier that fits your growth stage - or speak with us to tailor one for your organization.

